ISG Leader in European Intelligent Automation Services

Atos Named Leader in the ISG Provider Lens™ for Intelligent Automation Services

A leading global research and advisory firm, ISG, has ranked Atos as a Leader in European Intelligent Automation Services for AIOps, Next-Gen Automation and Intelligent Enterprise. Atos earned this recognition for:

AI-driven platform ecosystem combining automation, observability, and agentic AI to speed incident resolution and improve SLAs at scale.
Partner-led ecosystem plus the Atos Polaris AI platform and persona-based automation for scalable end-to-end enterprise delivery.
Proven change management and design-led delivery that enable effective human–AI collaboration and user-centric automation adoption.

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Our ranking

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In the Intelligent Enterprise Automation quadrant, Atos is positioned as a Leader, recognized for its persona‑based approach and its Polaris platform that combines agentic AI and GenAI to drive scalable, enterprise‑wide automation

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In the Next‑Gen Automation quadrant, Atos is positioned as a Leader, recognized for its strengths in advanced change management, user‑centric design, and enabling scalable, sustainable automation across industries

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In the Artificial Intelligence for IT Operations (AIOps) quadrant, Atos is positioned as a Leader, recognized for integrating agentic AI into its AIOps platforms to enable advanced anomaly detection, automated remediation, and large‑scale enterprise adoption across Europe.

"Atos is a Leader in Intelligent Enterprise Automation in Europe, demonstrating an impressive combination of agentic AI and GenAI tools and features in its Polaris orchestration platform.
Atos is a leader in AIOps in Europe, integrating a range of powerful agentic AI features into its platforms. It also demonstrates considerable traction among large enterprises.
Atos leads in next-gen automation across Europe, demonstrating advanced capabilities in areas such as change management and user-centric design to drive impactful transformations."

Mark Purdy, Principal Analyst, ISG

Atos’ key strengths as highlighted in the report:

Extensive partner ecosystem.
Persona-based automation delivery.
Strong IP and accelerators portfolio.
AIOps with self-healing automation.
Proven large-enterprise traction in Europe.

Atos Named Leader in the ISG Provider Lens™ for Intelligent Automation Services

Our ranking

Mark Purdy, Principal Analyst, ISG

Atos’ key strengths as highlighted in the report:

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