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Atos Public Safety 

Created to serve the highly specialized requirements associated with Next Generation 9-1-1 (NG9-1-1), Atos Public Safety has developed the most scalable carrier-grade Next Generation Core Services (NGCS) powered Emergency Services IP Network (ESInet) system available in the industry today.

Atos Public Safety’s mission is to serve the nation’s First Responder community as their NG9-1-1 transformation partner, designing custom communication ecosystems leveraging existing investments and assets using Atos’ proven IT modernization methodologies. Atos is the company known and trusted around the world for complex IT program management, bringing the Public Safety industry an end-to-end managed, secured NG9-1-1 network infrastructure.

In the US, Atos Public Safety is working within the 9-1-1 sector arena to modernize, migrate and optimize the way our industry communicates. Using our expertise with carrier grade voice and data delivery systems, Atos brings to the US market proven qualifications, technical leadership and demonstrated expertise in NG9-1-1.  Atos is the only company who has deployed carrier-grade, multimedia empowered, private IP network domains with policy and skills-based routing schemes serving domains with over 500,000 calls per day.

 

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Key capabilities

Accessibility

Facilitate the delivery of multi-media and data communications to a wide range of devices, enabling a broad array of services driven by the capture, delivery, and utilization of mission-critical information. A high-speed broadband IP network increases the effectiveness of First Responders and provides accessibility and increased safety to all those they serve to protect.

Security

The Atos NG 9-1-1 Emergency Services IP network adheres to data security policies from a myriad of sources such as the National Institute of Standards and Technology (NIST), National Emergency Number Association’s (NENA’s) Security for NG9-1-1, and local IT and Public Safety agency specific standards. And, we’ve hardened our security through certification with the Department of Defense’s Joint Interoperability Test Command.

Reliability

Network reliability is critical to risk mitigation, and the ability to address and accommodate future network requirements. Atos provides the platinum standard for a reliable infrastructure: carrier-grade reliability (99.9999% uptime) with Active-Active redundant  configuration so that no call is dropped, EVER.

Resiliency

We’ve designed an NG9-1-1 Next Generation Core Services (NGCS) powered solution that delivers an IP network designed with all of the network resiliency/reliability principles: full redundancy of interconnections, sites, and access. Its resilience ensures that the highest levels of service are maintained regardless of changes in the operating environment.

Public Safety Answering Points

Atos Public Safety

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Our Experts

Robert Clark

Vice President NEXTGEN Solutions

Phil Rotheram

Senior Director NEXTGEN Solutions

Allow your city to immediately open new channels of communication for all citizens in need of access to emergency services. Provide First Responders with vastly increased situational awareness through the delivery of critical, real-time relevant information, from multiple data sources. Location accuracy ensures First Responder resources are mobilizing assets to all emergencies in the fastest, most effective way possible.

Stay Informed

Atos is a global leader in digital transformation with approximately 100,000 employees in 72 countries (12,000 in North America) and annual revenue in excess of $15 billion. Recognized as the market leader for Big Data, Cybersecurity, High Performance Computing and Digital Workplace in both North America and Europe, the company provides mission-critical Public Safety and Security Solutions, Secure Cloud services, Complex Infrastructure & Data Management, Business & Platform solutions, as well as transactional services. Trusted globally to build, secure, manage and transform some of the world’s most mission-critical communications ecosystems, Atos brings Public Safety solutions and expertise rooted in its heritage of innovation through Siemens, Bull and Unify.

 

A successful migration to an NG9-1-1 domain requires a partner that has not only transformed some of the largest communications and infrastructure environments in the world, but understands all of the operational nuances of the customer experience inherent in IT transformation. Our team of Public Safety Subject Matter Experts (SMEs) has complementary expertise in every core area required to make your transition to NG9-1-1 a success. Our SMEs are YOUR voice, YOUR advocate, YOUR lifeline into Atos. You can count of these specialists to help lead and transform your 9-1-1 environment. In total, the Atos team has over 40 years of experience setting up public emergency coordination centers, with multi-agency projects that include Police, EMS, Fire, Emergency Management, Federal agencies, Transportation, and Utilities with demanding integration of diverse legacy systems.

 

Related resources

Webinar

Brochure

Whitepaper

Building a Business Case for NG9-1-1

Listen to the recorded webinar of how to Build a Business Case for NG9-1-1.

OpenScape First Response

Find out how to integrate voice, video, text and other communication media into your call routing network.

Building a Business Case for NG9-1-1

Learn how to challenge norms and change mindset to create an NGSmart ESInet domain.

Building a Business Case for NG9-1-1

Learn how to challenge norms and change mindset to create an NGSmart ESInet domain.

Improving Collaboration across Federal, State and Local Agencies

Explore how a single platform can manage all your emergency communications.

Improving Collaboration across Federal, State and Local Agencies

Explore how a single platform can manage all your emergency communications.

NG9-1-1 Solution Summary

Next-generation 9-1-1: Transition from legacy enhanced to next-gen (NG) 9-1-1 systems with modern VoIP environments supported by a variety of cloud options.

READ BROCHURE > 

WATCH VIDEO >

WATCH VIDEO >

Connected Cities: Safety and Security with NG9-1-1

How Atos 9-1-1 ecosystems deliver greater levels of interagency response across a converged communications environment.

Report

Whitepaper

Brochure

NG9-1-1 Solution Summary

Next-generation 9-1-1: Transition from legacy enhanced to next-gen (NG) 9-1-1 systems with modern VoIP environments supported by a variety of cloud options.

READ BROCHURE > 

WATCH VIDEO >

OpenScape First Response

Find out how to integrate voice, video, text and other communication media into your call routing network.

In the News

The Atos team

Our commitment to Public Safety

In the news

Learn more about AtosContact Atos

OpenScape Emergency Router

OpenScape Conference Center

OpenScape SBC

Click on a portfolio service to learn more about each solution.

Solutions

Watch NG9-1-1 Overview

Atos Public Safety

Next Generation 9-1-1

Solutions for Reliable and Intelligent Public Safety Infrastructure